Brandon Bruce & Ell Marquez - How To Train Your Customers: Changing the Course of Support
▶Brandon Bruce & Ell Marquez - How To Train Your Customers: Changing the Course of Support — a 2019 2019 BSidesSATX - In The Beginning security conference talk on career-community (18:50 min). Watch the full video, indexed free on the Breach Arc Archive.
▶ Watch video on YouTube